Support Center


  • My code isn't working

    To pay with a voucher or promotional code simply apply the code in the field at the My Basket stage of orderin...

    Jun 13, 2016 03:16PM NZST
  • Extra pages

    You can add pages to a MILK or Moleskine Photo Books or Photo Albums two spreads (four page sides) at a time a...

    Jun 13, 2016 03:17PM NZST
  • Cost of extra pages

    Extra pages are counted from the base amount of your chosen format: e.g. a Milk Medium Landscape Photo Book st...

    Aug 08, 2016 02:33PM NZST
  • Estimated production and delivery times

    Each MILK Book or Moleskine Photo Book is handmade for you. We aim to send it on its way within 10** days of p...

    Apr 20, 2016 12:08PM NZST
  • Shipping destinations

    Click here to see the destinations we ship to. MOLESKINE + MILK is unable to deliver to a PO Box or Private Ba...

    Nov 11, 2015 09:38AM NZDT
  • My images look blurry in the editor?

    Your images may appear blurry in our editor tool and preview software. Please don't be concerned! Our editor t...

    Nov 17, 2016 10:32AM NZDT
  • Full page layouts

    The following formats support a full page layout (so you can have images that fill the page or are part of a d...

    Jan 16, 2017 11:14AM NZDT
  • Transferring content between formats

    At this stage it isn't technically possible for you to transfer content between book projects. If you wish to ...

    Feb 17, 2016 09:50AM NZDT
  • Cancelling an order

    Please ensure you have thoroughly reviewed your order before confirming for print, as we cannot make any chang...

    Nov 17, 2016 10:32AM NZDT
  • Made the wrong format for your code

    If you have created the incorrect book for your voucher code you will need to start again, this time creating ...

    Mar 11, 2015 02:21PM NZDT

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