Support Center

Ordering with a Code

Last Updated: Mar 11, 2015 05:00PM NZDT
To pay with a voucher or promotional code simply apply the code in the field at the My Basket stage of ordering. It may take a moment or two, but you will see the discount apply before proceeding to the shipping page.
If you have difficulty applying your code, please note the following:
  • Ensure you have chosen the correct type of book for your voucher, with the correct number of pages.
  • Ensure the code you are entering is the exactly as it appears on your voucher.
  • Ensure you have selected any additional features which may be included in your promotional offer, such as Designer Fabric.
  • Check the terms of the offer. Generally, a promotional offer for a MILK Book won't be transferable to the Moleskine Photo Books range, and vice versa.
  • Check your code’s expiration date, as a common rule pre purchase offers purchased through milkbooks.com are valid for 6 months from purchase. MILK or Moleskine gift vouchers are valid for 12 months from purchase and Daily Deal vouchers (such as Groupon and Living Social) are usually valid for 3 months.  
If you continue to experience difficulty, please get in touch with our Customer Service Team at help@milkbooks.com or using the email link on this page. For swift assistance please send through a screenshot of your basket page and advise on the voucher you are trying to redeem. 

Contact Us

milkbooks.forward@gmail.com
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